{% extends 'base.html' %} {% load dashboard_extras %} {% block title %}Data View | Chat Analytics{% endblock %} {% block content %}

Data View

Data Source Selection

Chat Sessions {% if selected_data_source %} for {{ selected_data_source.name }} {% endif %} {% if view != 'all' %} ({{ view|title }}) {% endif %}

{{ page_obj.paginator.count }} sessions

{% for session in page_obj %} {% empty %} {% endfor %}

Session ID	Start Time	Country	Language	Messages	Sentiment	Response Time	Category	Actions
{{ session.session_id\|truncatechars:10 }}	{{ session.start_time\|date:"M d, Y H:i" }}	{{ session.country\|default:"N/A" }}	{{ session.language\|default:"N/A" }}	{{ session.messages_sent }}	{% if session.sentiment %} {% if 'positive' in session.sentiment\|lower %} {{ session.sentiment }} {% elif 'negative' in session.sentiment\|lower %} {{ session.sentiment }} {% elif 'neutral' in session.sentiment\|lower %} {{ session.sentiment }} {% else %} {{ session.sentiment }} {% endif %} {% else %} N/A {% endif %}	{{ session.avg_response_time\|floatformat:2 }}s	{{ session.category\|default:"N/A" }}
No chat sessions found.

{% if page_obj.paginator.num_pages > 1 %}

{{ num }}
{{ num }}

{% endif %}

{% if page_obj %}

Summary

Total Sessions

{{ page_obj.paginator.count }}

Chat conversations

Avg Response Time

{{ avg_response_time|floatformat:2 }}s

Average response

Avg Messages

{{ avg_messages|floatformat:1 }}

Per conversation

Escalation Rate

{{ escalation_rate|floatformat:1 }}%

Escalated sessions

{% endif %} {% endblock %}