{% extends 'base.html' %} {% block title %} Chat Session {{ session.session_id }} | Chat Analytics {% endblock %} {% block content %}
Session ID: {{ session.session_id }}
Start Time: {{ session.start_time|date:"F d, Y H:i" }}
End Time: {{ session.end_time|date:"F d, Y H:i" }}
IP Address: {{ session.ip_address|default:"N/A" }}
Country: {{ session.country|default:"N/A" }}
Language: {{ session.language|default:"N/A" }}
Messages Sent: {{ session.messages_sent }}
Average Response Time: {{ session.avg_response_time|floatformat:2 }}s
Tokens: {{ session.tokens }}
Token Cost: €{{ session.tokens_eur|floatformat:2 }}
Category: {{ session.category|default:"N/A" }}
Sentiment: {% if session.sentiment %} {% if 'positive' in session.sentiment|lower %} {{ session.sentiment }} {% elif 'negative' in session.sentiment|lower %} {{ session.sentiment }} {% elif 'neutral' in session.sentiment|lower %} {{ session.sentiment }} {% else %} {{ session.sentiment }} {% endif %} {% else %} N/A {% endif %}
Initial Message:
{{ session.initial_msg|default:"N/A" }}
Escalated: {% if session.escalated %} Yes {% else %} No {% endif %}
Forwarded to HR: {% if session.forwarded_hr %} Yes {% else %} No {% endif %}
User Rating: {{ session.user_rating|default:"N/A" }}
Data Source: {{ session.data_source.name }}
Company: {{ session.data_source.company.name }}
{{ session.full_transcript }}
No transcript available.
{% endif %}