{% extends 'base.html' %} {% block title %} Chat Session {{ session.session_id }} | Chat Analytics {% endblock %} {% block content %}

Chat Session: {{ session.session_id }}

Back to Data Source
Session Information

Session ID: {{ session.session_id }}

Start Time: {{ session.start_time|date:"F d, Y H:i" }}

End Time: {{ session.end_time|date:"F d, Y H:i" }}

IP Address: {{ session.ip_address|default:"N/A" }}

Country: {{ session.country|default:"N/A" }}

Language: {{ session.language|default:"N/A" }}

Messages Sent: {{ session.messages_sent }}

Average Response Time: {{ session.avg_response_time|floatformat:2 }}s

Tokens: {{ session.tokens }}

Token Cost: €{{ session.tokens_eur|floatformat:2 }}

Category: {{ session.category|default:"N/A" }}

Sentiment: {% if session.sentiment %} {% if 'positive' in session.sentiment|lower %} {{ session.sentiment }} {% elif 'negative' in session.sentiment|lower %} {{ session.sentiment }} {% elif 'neutral' in session.sentiment|lower %} {{ session.sentiment }} {% else %} {{ session.sentiment }} {% endif %} {% else %} N/A {% endif %}

Initial Message:

{{ session.initial_msg|default:"N/A" }}

Additional Info

Escalated: {% if session.escalated %} Yes {% else %} No {% endif %}

Forwarded to HR: {% if session.forwarded_hr %} Yes {% else %} No {% endif %}

User Rating: {{ session.user_rating|default:"N/A" }}


Data Source: {{ session.data_source.name }}

Company: {{ session.data_source.company.name }}

Full Transcript
{% if session.full_transcript %}
{{ session.full_transcript }}
{% else %}

No transcript available.

{% endif %}
{% endblock %}