Files
livedash-node/app/dashboard/page.tsx

443 lines
15 KiB
TypeScript

"use client";
import { useEffect, useState } from "react";
import { signOut, useSession } from "next-auth/react";
import { useRouter } from "next/navigation"; // Import useRouter
import {
SessionsLineChart,
CategoriesBarChart,
LanguagePieChart,
TokenUsageChart,
} from "../../components/Charts";
import DashboardSettings from "./settings";
import UserManagement from "./users";
import { Company, MetricsResult, WordCloudWord } from "../../lib/types"; // Added WordCloudWord
import MetricCard from "../../components/MetricCard";
import DonutChart from "../../components/DonutChart";
import WordCloud from "../../components/WordCloud";
import GeographicMap from "../../components/GeographicMap";
import ResponseTimeDistribution from "../../components/ResponseTimeDistribution";
import WelcomeBanner from "../../components/WelcomeBanner";
// Safely wrapped component with useSession
function DashboardContent() {
const { data: session, status } = useSession(); // Add status from useSession
const router = useRouter(); // Initialize useRouter
const [metrics, setMetrics] = useState<MetricsResult | null>(null);
const [company, setCompany] = useState<Company | null>(null);
const [, setLoading] = useState<boolean>(false);
const [refreshing, setRefreshing] = useState<boolean>(false);
const isAdmin = session?.user?.role === "admin";
const isAuditor = session?.user?.role === "auditor";
useEffect(() => {
// Redirect if not authenticated
if (status === "unauthenticated") {
router.push("/login");
return; // Stop further execution in this effect
}
// Fetch metrics and company on mount if authenticated
if (status === "authenticated") {
const fetchData = async () => {
setLoading(true);
const res = await fetch("/api/dashboard/metrics");
const data = await res.json();
setMetrics(data.metrics);
setCompany(data.company);
setLoading(false);
};
fetchData();
}
}, [status, router]); // Add status and router to dependency array
async function handleRefresh() {
if (isAuditor) return; // Prevent auditors from refreshing
try {
setRefreshing(true);
// Make sure we have a company ID to send
if (!company?.id) {
setRefreshing(false);
alert("Cannot refresh: Company ID is missing");
return;
}
const res = await fetch("/api/admin/refresh-sessions", {
method: "POST",
headers: { "Content-Type": "application/json" },
body: JSON.stringify({ companyId: company.id }),
});
if (res.ok) {
// Refetch metrics
const metricsRes = await fetch("/api/dashboard/metrics");
const data = await metricsRes.json();
setMetrics(data.metrics);
} else {
const errorData = await res.json();
alert(`Failed to refresh sessions: ${errorData.error}`);
}
} finally {
setRefreshing(false);
}
}
// Calculate sentiment distribution
const getSentimentData = () => {
if (!metrics) return { positive: 0, neutral: 0, negative: 0 };
if (
metrics.sentimentPositiveCount !== undefined &&
metrics.sentimentNeutralCount !== undefined &&
metrics.sentimentNegativeCount !== undefined
) {
return {
positive: metrics.sentimentPositiveCount,
neutral: metrics.sentimentNeutralCount,
negative: metrics.sentimentNegativeCount,
};
}
const total = metrics.totalSessions || 1;
return {
positive: Math.round(total * 0.6),
neutral: Math.round(total * 0.3),
negative: Math.round(total * 0.1),
};
};
// Prepare token usage data
const getTokenData = () => {
if (!metrics || !metrics.tokensByDay) {
return { labels: [], values: [], costs: [] };
}
const days = Object.keys(metrics.tokensByDay).sort();
const labels = days.slice(-7);
const values = labels.map((day) => metrics.tokensByDay?.[day] || 0);
const costs = labels.map((day) => metrics.tokensCostByDay?.[day] || 0);
return { labels, values, costs };
};
// Show loading state while session status is being determined
if (status === "loading") {
return <div className="text-center py-10">Loading session...</div>;
}
// If unauthenticated and not redirected yet (should be handled by useEffect, but as a fallback)
if (status === "unauthenticated") {
return <div className="text-center py-10">Redirecting to login...</div>;
}
if (!metrics || !company) {
return <div className="text-center py-10">Loading dashboard...</div>;
}
// Function to prepare word cloud data from metrics.wordCloudData
const getWordCloudData = (): WordCloudWord[] => {
if (!metrics || !metrics.wordCloudData) return [];
return metrics.wordCloudData;
};
// Function to prepare country data for the map - using simulated/dummy data
const getCountryData = () => {
return {
US: 42,
GB: 25,
DE: 18,
FR: 15,
CA: 12,
AU: 10,
JP: 8,
BR: 6,
IN: 5,
ZA: 3,
ES: 7,
NL: 9,
IT: 6,
SE: 4,
};
};
// Function to prepare response time distribution data
const getResponseTimeData = () => {
const avgTime = metrics.avgResponseTime || 1.5;
const simulatedData: number[] = [];
for (let i = 0; i < 50; i++) {
const randomFactor = 0.5 + Math.random();
simulatedData.push(avgTime * randomFactor);
}
return simulatedData;
};
return (
<div className="space-y-8">
<WelcomeBanner companyName={company.name} />
<div className="flex flex-col sm:flex-row justify-between items-start sm:items-center bg-white p-6 rounded-2xl shadow-lg ring-1 ring-slate-200/50">
<div>
<h1 className="text-3xl font-bold text-slate-800">{company.name}</h1>
<p className="text-slate-500 mt-1">
Dashboard updated{" "}
<span className="font-medium text-slate-600">
{new Date(metrics.lastUpdated || Date.now()).toLocaleString()}
</span>
</p>
</div>
<div className="flex items-center gap-3 mt-4 sm:mt-0">
<button
className="bg-sky-600 text-white py-2 px-5 rounded-lg shadow hover:bg-sky-700 transition-colors disabled:opacity-60 disabled:cursor-not-allowed flex items-center text-sm font-medium"
onClick={handleRefresh}
disabled={refreshing || isAuditor}
>
{refreshing ? (
<>
<svg
className="animate-spin -ml-1 mr-2 h-4 w-4 text-white"
xmlns="http://www.w3.org/2000/svg"
fill="none"
viewBox="0 0 24 24"
>
<circle
className="opacity-25"
cx="12"
cy="12"
r="10"
stroke="currentColor"
strokeWidth="4"
></circle>
<path
className="opacity-75"
fill="currentColor"
d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4zm2 5.291A7.962 7.962 0 014 12H0c0 3.042 1.135 5.824 3 7.938l3-2.647z"
></path>
</svg>
Refreshing...
</>
) : (
<>
<svg
className="w-4 h-4 mr-2"
fill="none"
stroke="currentColor"
viewBox="0 0 24 24"
xmlns="http://www.w3.org/2000/svg"
>
<path
strokeLinecap="round"
strokeLinejoin="round"
strokeWidth={2}
d="M4 4v5h.582m15.356 2A8.001 8.001 0 004.582 9m0 0H9m11 11v-5h-.581m0 0a8.003 8.003 0 01-15.357-2m15.357 2H15"
/>
</svg>
Refresh Data
</>
)}
</button>
<button
className="bg-slate-100 text-slate-700 py-2 px-5 rounded-lg shadow hover:bg-slate-200 transition-colors flex items-center text-sm font-medium"
onClick={() => signOut()}
>
<svg
className="w-4 h-4 mr-2"
fill="none"
stroke="currentColor"
viewBox="0 0 24 24"
xmlns="http://www.w3.org/2000/svg"
>
<path
strokeLinecap="round"
strokeLinejoin="round"
strokeWidth={2}
d="M17 16l4-4m0 0l-4-4m4 4H7m6 4v1a3 3 0 01-3 3H6a3 3 0 01-3-3V7a3 3 0 013-3h4a3 3 0 013 3v1"
/>
</svg>
Sign Out
</button>
</div>
</div>
<div className="grid grid-cols-1 sm:grid-cols-2 lg:grid-cols-4 gap-4">
<MetricCard
title="Total Sessions"
value={metrics.totalSessions.toLocaleString()}
icon="💬"
variant="primary"
/>
<MetricCard
title="Avg Sessions/Day"
value={metrics.avgSessionsPerDay?.toFixed(1) || 0}
icon="📊"
trend={{ value: 5.2, label: "vs last week" }}
variant="success"
/>
<MetricCard
title="Avg Session Time"
value={
metrics.avgSessionLength
? `${metrics.avgSessionLength.toFixed(1)} min`
: "-"
}
icon="⏱️"
trend={{ value: -2.1, label: "vs last week", isPositive: false }}
/>
<MetricCard
title="Avg Response Time"
value={
metrics.avgResponseTime
? `${metrics.avgResponseTime.toFixed(2)}s`
: "-"
}
icon="⚡"
trend={{ value: -1.8, label: "vs last week", isPositive: true }}
variant="success"
/>
</div>
<div className="grid grid-cols-1 lg:grid-cols-3 gap-6">
<div className="bg-white p-6 rounded-xl shadow lg:col-span-1">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Sentiment Distribution
</h3>
<DonutChart
data={{
labels: ["Positive", "Neutral", "Negative"],
values: [
getSentimentData().positive,
getSentimentData().neutral,
getSentimentData().negative,
],
colors: [
"rgba(34, 197, 94, 0.8)",
"rgba(249, 115, 22, 0.8)",
"rgba(239, 68, 68, 0.8)",
],
}}
centerText={{
title: "Overall",
value: `${((getSentimentData().positive / (getSentimentData().positive + getSentimentData().neutral + getSentimentData().negative)) * 100).toFixed(0)}%`,
}}
/>
</div>
<div className="bg-white p-6 rounded-xl shadow lg:col-span-2">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Case Handling Statistics
</h3>
<div className="grid grid-cols-1 md:grid-cols-3 gap-4">
<MetricCard
title="Escalation Rate"
value={`${(((metrics.escalatedCount || 0) / (metrics.totalSessions || 1)) * 100).toFixed(1)}%`}
description={`${metrics.escalatedCount || 0} sessions escalated`}
icon="⚠️"
variant={
(metrics.escalatedCount || 0) > metrics.totalSessions * 0.1
? "warning"
: "success"
}
/>
<MetricCard
title="HR Forwarded"
value={`${(((metrics.forwardedCount || 0) / (metrics.totalSessions || 1)) * 100).toFixed(1)}%`}
description={`${metrics.forwardedCount || 0} sessions forwarded to HR`}
icon="👥"
variant={
(metrics.forwardedCount || 0) > metrics.totalSessions * 0.05
? "warning"
: "default"
}
/>
<MetricCard
title="Resolved Rate"
value={`${(((metrics.totalSessions - (metrics.escalatedCount || 0) - (metrics.forwardedCount || 0)) / metrics.totalSessions) * 100).toFixed(1)}%`}
description={`${metrics.totalSessions - (metrics.escalatedCount || 0) - (metrics.forwardedCount || 0)} sessions resolved`}
icon="✅"
variant="success"
/>
</div>
</div>
</div>
<div className="grid grid-cols-1 lg:grid-cols-2 gap-6">
<div className="bg-white p-6 rounded-xl shadow">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Sessions by Day
</h3>
<SessionsLineChart sessionsPerDay={metrics.days || {}} />
</div>
<div className="bg-white p-6 rounded-xl shadow">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Top Categories
</h3>
<CategoriesBarChart categories={metrics.categories || {}} />
</div>
</div>
<div className="grid grid-cols-1 lg:grid-cols-2 gap-6">
<div className="bg-white p-6 rounded-xl shadow overflow-hidden">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Transcript Word Cloud
</h3>
<WordCloud words={getWordCloudData()} width={500} height={300} />
</div>
<div className="bg-white p-6 rounded-xl shadow">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Geographic Distribution
</h3>
<GeographicMap countries={getCountryData()} height={300} />
</div>
</div>
<div className="grid grid-cols-1 lg:grid-cols-2 gap-6">
<div className="bg-white p-6 rounded-xl shadow">
<h3 className="font-bold text-lg text-gray-800 mb-4">
Response Time Distribution
</h3>
<ResponseTimeDistribution
responseTimes={getResponseTimeData()}
targetResponseTime={2}
/>
</div>
<div className="bg-white p-6 rounded-xl shadow">
<h3 className="font-bold text-lg text-gray-800 mb-4">Languages</h3>
<LanguagePieChart languages={metrics.languages || {}} />
</div>
</div>
<div className="bg-white p-6 rounded-xl shadow">
<div className="flex justify-between items-center mb-4">
<h3 className="font-bold text-lg text-gray-800">
Token Usage & Costs
</h3>
<div className="flex gap-4">
<div className="text-sm bg-blue-50 text-blue-700 px-3 py-1 rounded-full flex items-center">
<span className="font-semibold mr-1">Total Tokens:</span>
{metrics.totalTokens?.toLocaleString() || 0}
</div>
<div className="text-sm bg-green-50 text-green-700 px-3 py-1 rounded-full flex items-center">
<span className="font-semibold mr-1">Total Cost:</span>
{metrics.totalTokensEur?.toFixed(4) || 0}
</div>
</div>
</div>
<TokenUsageChart tokenData={getTokenData()} />
</div>
{isAdmin && (
<>
<DashboardSettings company={company} session={session} />
<UserManagement session={session} />
</>
)}
</div>
);
}
// Our exported component
export default function DashboardPage() {
return (
<div className="min-h-screen bg-gradient-to-br from-slate-50 to-sky-100 p-4 md:p-6">
<div className="max-w-7xl mx-auto">
<DashboardContent />
</div>
</div>
);
}