mirror of
https://github.com/kjanat/livedash-node.git
synced 2026-01-16 13:32:08 +01:00
Kaj Kowalski
52fbae23ba
Refactors the dashboard to improve data fetching, error handling, and overall user experience. - Prevents errors on refresh by validating company ID. - Improves date handling from CSV by using a `safeParseDate` function to avoid "Invalid Date" errors. - Adds a timestamp for when metrics were last updated. - Fixes a bug where the refresh was failing silently. - Improves settings page by wrapping form elements with form tags. - Adds autocomplete attributes on settings page. - Adds database files to `.gitignore`.
102 lines
2.7 KiB
TypeScript
102 lines
2.7 KiB
TypeScript
// Functions to calculate metrics over sessions
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import {
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ChatSession,
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DayMetrics,
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CategoryMetrics,
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LanguageMetrics,
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MetricsResult,
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} from "./types";
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interface CompanyConfig {
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sentimentAlert?: number;
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}
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export function sessionMetrics(
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sessions: ChatSession[],
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companyConfig: CompanyConfig = {},
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): MetricsResult {
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const total = sessions.length;
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const byDay: DayMetrics = {};
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const byCategory: CategoryMetrics = {};
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const byLanguage: LanguageMetrics = {};
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let escalated = 0,
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forwarded = 0;
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let totalSentiment = 0,
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sentimentCount = 0;
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let totalResponse = 0,
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responseCount = 0;
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let totalTokens = 0,
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totalTokensEur = 0;
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// Calculate total session duration in minutes
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let totalDuration = 0;
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let durationCount = 0;
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sessions.forEach((s) => {
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const day = s.startTime.toISOString().slice(0, 10);
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byDay[day] = (byDay[day] || 0) + 1;
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if (s.category) byCategory[s.category] = (byCategory[s.category] || 0) + 1;
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if (s.language) byLanguage[s.language] = (byLanguage[s.language] || 0) + 1;
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if (s.endTime) {
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const duration =
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(s.endTime.getTime() - s.startTime.getTime()) / (1000 * 60); // minutes
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totalDuration += duration;
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durationCount++;
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}
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if (s.escalated) escalated++;
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if (s.forwardedHr) forwarded++;
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if (s.sentiment != null) {
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totalSentiment += s.sentiment;
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sentimentCount++;
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}
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if (s.avgResponseTime != null) {
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totalResponse += s.avgResponseTime;
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responseCount++;
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}
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totalTokens += s.tokens || 0;
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totalTokensEur += s.tokensEur || 0;
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});
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// Now add sentiment alert logic:
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let belowThreshold = 0;
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const threshold = companyConfig.sentimentAlert ?? null;
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if (threshold != null) {
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for (const s of sessions) {
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if (s.sentiment != null && s.sentiment < threshold) belowThreshold++;
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}
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}
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// Calculate average sessions per day
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const dayCount = Object.keys(byDay).length;
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const avgSessionsPerDay = dayCount > 0 ? total / dayCount : 0;
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// Calculate average session length
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const avgSessionLength =
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durationCount > 0 ? totalDuration / durationCount : null;
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return {
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totalSessions: total,
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avgSessionsPerDay,
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avgSessionLength,
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days: byDay,
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languages: byLanguage,
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categories: byCategory,
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belowThresholdCount: belowThreshold,
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// Additional metrics not in the interface - using type assertion
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escalatedCount: escalated,
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forwardedCount: forwarded,
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avgSentiment: sentimentCount ? totalSentiment / sentimentCount : null,
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avgResponseTime: responseCount ? totalResponse / responseCount : null,
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totalTokens,
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totalTokensEur,
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sentimentThreshold: threshold,
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lastUpdated: Date.now(), // Add current timestamp
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} as MetricsResult;
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}
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