Files
livedash-node/components/SessionDetails.tsx

172 lines
5.8 KiB
TypeScript

"use client";
import { ChatSession } from "../lib/types";
import LanguageDisplay from "./LanguageDisplay";
import CountryDisplay from "./CountryDisplay";
interface SessionDetailsProps {
session: ChatSession;
}
/**
* Component to display session details with formatted country and language names
*/
export default function SessionDetails({ session }: SessionDetailsProps) {
return (
<div className="bg-white p-4 rounded-lg shadow">
<h3 className="font-bold text-lg mb-3">Session Details</h3>
<div className="space-y-3">
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Session ID:</span>
<span className="font-medium font-mono text-sm">{session.id}</span>
</div>
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Start Time:</span>
<span className="font-medium">
{new Date(session.startTime).toLocaleString()}
</span>
</div>
{session.endTime && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">End Time:</span>
<span className="font-medium">
{new Date(session.endTime).toLocaleString()}
</span>
</div>
)}
{session.category && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Category:</span>
<span className="font-medium">{session.category}</span>
</div>
)}
{session.language && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Language:</span>
<span className="font-medium">
<LanguageDisplay languageCode={session.language} />
<span className="text-gray-400 text-xs ml-1">
({session.language.toUpperCase()})
</span>
</span>
</div>
)}
{session.country && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Country:</span>
<span className="font-medium">
<CountryDisplay countryCode={session.country} />
<span className="text-gray-400 text-xs ml-1">
({session.country})
</span>
</span>
</div>
)}
{session.sentiment !== null && session.sentiment !== undefined && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Sentiment:</span>
<span
className={`font-medium capitalize ${
session.sentiment === "POSITIVE"
? "text-green-500"
: session.sentiment === "NEGATIVE"
? "text-red-500"
: "text-orange-500"
}`}
>
{session.sentiment.toLowerCase()}
</span>
</div>
)}
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Messages Sent:</span>
<span className="font-medium">{session.messagesSent || 0}</span>
</div>
{session.avgResponseTime !== null &&
session.avgResponseTime !== undefined && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Avg Response Time:</span>
<span className="font-medium">
{session.avgResponseTime.toFixed(2)}s
</span>
</div>
)}
{session.escalated !== null && session.escalated !== undefined && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Escalated:</span>
<span
className={`font-medium ${session.escalated ? "text-red-500" : "text-green-500"}`}
>
{session.escalated ? "Yes" : "No"}
</span>
</div>
)}
{session.forwardedHr !== null && session.forwardedHr !== undefined && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">Forwarded to HR:</span>
<span
className={`font-medium ${session.forwardedHr ? "text-amber-500" : "text-green-500"}`}
>
{session.forwardedHr ? "Yes" : "No"}
</span>
</div>
)}
{session.ipAddress && (
<div className="flex justify-between border-b pb-2">
<span className="text-gray-600">IP Address:</span>
<span className="font-medium font-mono text-sm">
{session.ipAddress}
</span>
</div>
)}
{session.initialMsg && (
<div className="border-b pb-2">
<span className="text-gray-600 block mb-1">Initial Message:</span>
<div className="bg-gray-50 p-2 rounded text-sm italic">
&quot;{session.initialMsg}&quot;
</div>
</div>
)}
{session.summary && (
<div className="border-b pb-2">
<span className="text-gray-600 block mb-1">AI Summary:</span>
<div className="bg-blue-50 p-2 rounded text-sm">
{session.summary}
</div>
</div>
)}
{session.fullTranscriptUrl && (
<div className="flex justify-between pt-2">
<span className="text-gray-600">Transcript:</span>
<a
href={session.fullTranscriptUrl}
target="_blank"
rel="noopener noreferrer"
className="text-blue-500 hover:text-blue-700 underline"
>
View Full Transcript
</a>
</div>
)}
</div>
</div>
);
}