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feat: update session metrics and processing to use enums for sentiment and streamline status tracking

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This commit is contained in:
Max Kowalski
2025-06-27 23:23:09 +02:00
parent 8ffd5a7a2c
commit 9238c9a6af
9 changed files with 38 additions and 79 deletions
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49
lib/metrics.ts
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@ -453,41 +453,25 @@ export function sessionMetrics(
if (session.escalated) escalatedCount++;
if (session.forwardedHr) forwardedHrCount++;
// Sentiment
// Sentiment (now using enum values)
if (session.sentiment !== undefined && session.sentiment !== null) {
// Example thresholds, adjust as needed
if (session.sentiment > 0.3) sentimentPositiveCount++;
else if (session.sentiment < -0.3) sentimentNegativeCount++;
else sentimentNeutralCount++;
if (session.sentiment === "POSITIVE") sentimentPositiveCount++;
else if (session.sentiment === "NEGATIVE") sentimentNegativeCount++;
else if (session.sentiment === "NEUTRAL") sentimentNeutralCount++;
}
// Sentiment Alert Check
// Sentiment Alert Check (simplified for enum)
if (
companyConfig.sentimentAlert !== undefined &&
session.sentiment !== undefined &&
session.sentiment !== null &&
session.sentiment < companyConfig.sentimentAlert
session.sentiment === "NEGATIVE"
) {
alerts++;
}
// Tokens
if (session.tokens !== undefined && session.tokens !== null) {
totalTokens += session.tokens;
}
if (session.tokensEur !== undefined && session.tokensEur !== null) {
totalTokensEur += session.tokensEur;
}
// Daily metrics
const day = new Date(session.startTime).toISOString().split("T")[0];
byDay[day] = (byDay[day] || 0) + 1; // Sessions per day
if (session.tokens !== undefined && session.tokens !== null) {
tokensByDay[day] = (tokensByDay[day] || 0) + session.tokens;
}
if (session.tokensEur !== undefined && session.tokensEur !== null) {
tokensCostByDay[day] = (tokensCostByDay[day] || 0) + session.tokensEur;
}
// Note: tokens and tokensEur are not available in the new schema
// Category metrics
if (session.category) {
@ -506,24 +490,7 @@ export function sessionMetrics(
// Extract questions from session
const extractQuestions = () => {
// 1. Extract from questions JSON field
if (session.questions) {
try {
const questionsArray = JSON.parse(session.questions);
if (Array.isArray(questionsArray)) {
questionsArray.forEach((question: string) => {
if (question && question.trim().length > 0) {
const cleanQuestion = question.trim();
questionCounts[cleanQuestion] = (questionCounts[cleanQuestion] || 0) + 1;
}
});
}
} catch (error) {
console.warn(`[metrics] Failed to parse questions JSON for session ${session.id}: ${error}`);
}
}
// 2. Extract questions from user messages (if available)
// 1. Extract questions from user messages (if available)
if (session.messages) {
session.messages
.filter(msg => msg.role === 'User')