Enhances session details with transcript viewer

Adds a transcript viewer component to display transcript content within the session details page.

This change introduces a new `TranscriptViewer` component that renders the transcript content if available. It also adds logic to fetch and store transcript content from the provided URL during session data refresh. The existing link-based transcript view is now used as a fallback when only the transcript URL is available. It also fixes an issue where session ID was not properly displayed.

components/SessionDetails.tsx

@@ -3,6 +3,7 @@
 import { ChatSession } from "../lib/types";
 import LanguageDisplay from "./LanguageDisplay";
 import CountryDisplay from "./CountryDisplay";
+import TranscriptViewer from "./TranscriptViewer";
 
 interface SessionDetailsProps {
   session: ChatSession;
@@ -19,7 +20,7 @@ export default function SessionDetails({ session }: SessionDetailsProps) {
       <div className="space-y-2">
         <div className="flex justify-between border-b pb-2">
           <span className="text-gray-600">Session ID:</span>
-          <span className="font-medium">{session.sessionId}</span>
+          <span className="font-medium">{session.sessionId || session.id}</span>
         </div>
 
         <div className="flex justify-between border-b pb-2">
@@ -142,7 +143,18 @@ export default function SessionDetails({ session }: SessionDetailsProps) {
           </div>
         )}
 
-        {session.fullTranscriptUrl && (
+        {/* Display transcript using TranscriptViewer if content is available */}
+        {session.transcriptContent && session.transcriptContent.length > 0 && (
+          <TranscriptViewer
+            transcriptContent={session.transcriptContent}
+            transcriptUrl={session.fullTranscriptUrl}
+          />
+        )}
+
+        {/* Fallback to link only if we only have the URL but no content */}
+        {(!session.transcriptContent ||
+          session.transcriptContent.length === 0) &&
+          session.fullTranscriptUrl && (
             <div className="flex justify-between pt-2">
               <span className="text-gray-600">Transcript:</span>
               <a

components/SessionDetails.tsx.new

@@ -0,0 +1,171 @@
+"use client";
+
+import { ChatSession } from "../lib/types";
+import LanguageDisplay from "./LanguageDisplay";
+import CountryDisplay from "./CountryDisplay";
+import TranscriptViewer from "./TranscriptViewer";
+
+interface SessionDetailsProps {
+  session: ChatSession;
+}
+
+/**
+ * Component to display session details with formatted country and language names
+ */
+export default function SessionDetails({ session }: SessionDetailsProps) {
+  return (
+    <div className="bg-white p-4 rounded-lg shadow">
+      <h3 className="font-bold text-lg mb-3">Session Details</h3>
+
+      <div className="space-y-2">
+        <div className="flex justify-between border-b pb-2">
+          <span className="text-gray-600">Session ID:</span>
+          <span className="font-medium">{session.sessionId || session.id}</span>
+        </div>
+
+        <div className="flex justify-between border-b pb-2">
+          <span className="text-gray-600">Start Time:</span>
+          <span className="font-medium">
+            {new Date(session.startTime).toLocaleString()}
+          </span>
+        </div>
+
+        {session.endTime && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">End Time:</span>
+            <span className="font-medium">
+              {new Date(session.endTime).toLocaleString()}
+            </span>
+          </div>
+        )}
+
+        {session.category && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Category:</span>
+            <span className="font-medium">{session.category}</span>
+          </div>
+        )}
+
+        {session.language && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Language:</span>
+            <span className="font-medium">
+              <LanguageDisplay languageCode={session.language} />
+              <span className="text-gray-400 text-xs ml-1">
+                ({session.language.toUpperCase()})
+              </span>
+            </span>
+          </div>
+        )}
+
+        {session.country && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Country:</span>
+            <span className="font-medium">
+              <CountryDisplay countryCode={session.country} />
+              <span className="text-gray-400 text-xs ml-1">
+                ({session.country})
+              </span>
+            </span>
+          </div>
+        )}
+
+        {session.sentiment !== null && session.sentiment !== undefined && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Sentiment:</span>
+            <span
+              className={`font-medium ${
+                session.sentiment > 0.3
+                  ? "text-green-500"
+                  : session.sentiment < -0.3
+                    ? "text-red-500"
+                    : "text-orange-500"
+              }`}
+            >
+              {session.sentiment > 0.3
+                ? "Positive"
+                : session.sentiment < -0.3
+                  ? "Negative"
+                  : "Neutral"}{" "}
+              ({session.sentiment.toFixed(2)})
+            </span>
+          </div>
+        )}
+
+        <div className="flex justify-between border-b pb-2">
+          <span className="text-gray-600">Messages Sent:</span>
+          <span className="font-medium">{session.messagesSent || 0}</span>
+        </div>
+
+        {typeof session.tokens === "number" && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Tokens:</span>
+            <span className="font-medium">{session.tokens}</span>
+          </div>
+        )}
+
+        {typeof session.tokensEur === "number" && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Cost:</span>
+            <span className="font-medium">€{session.tokensEur.toFixed(4)}</span>
+          </div>
+        )}
+
+        {session.avgResponseTime !== null &&
+          session.avgResponseTime !== undefined && (
+            <div className="flex justify-between border-b pb-2">
+              <span className="text-gray-600">Avg Response Time:</span>
+              <span className="font-medium">
+                {session.avgResponseTime.toFixed(2)}s
+              </span>
+            </div>
+          )}
+
+        {session.escalated !== null && session.escalated !== undefined && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Escalated:</span>
+            <span
+              className={`font-medium ${session.escalated ? "text-red-500" : "text-green-500"}`}
+            >
+              {session.escalated ? "Yes" : "No"}
+            </span>
+          </div>
+        )}
+
+        {session.forwardedHr !== null && session.forwardedHr !== undefined && (
+          <div className="flex justify-between border-b pb-2">
+            <span className="text-gray-600">Forwarded to HR:</span>
+            <span
+              className={`font-medium ${session.forwardedHr ? "text-amber-500" : "text-green-500"}`}
+            >
+              {session.forwardedHr ? "Yes" : "No"}
+            </span>
+          </div>
+        )}
+
+        {/* Display transcript using TranscriptViewer if content is available */}
+        {session.transcriptContent && session.transcriptContent.length > 0 && (
+          <TranscriptViewer
+            transcriptContent={session.transcriptContent}
+            transcriptUrl={session.fullTranscriptUrl}
+          />
+        )}
+        
+        {/* Fallback to link only if we only have the URL but no content */}
+        {(!session.transcriptContent || session.transcriptContent.length === 0) && session.fullTranscriptUrl && (
+          <div className="flex justify-between pt-2">
+            <span className="text-gray-600">Transcript:</span>
+            <a
+              href={session.fullTranscriptUrl}
+              target="_blank"
+              rel="noopener noreferrer"
+              className="text-blue-500 hover:text-blue-700 underline"
+            >
+              View Full Transcript
+            </a>
+          </div>
+        )}
+      </div>
+    </div>
+  );
+}

components/TranscriptViewer.tsx

@@ -0,0 +1,137 @@
+"use client";
+
+import { useState } from "react";
+
+interface TranscriptViewerProps {
+  transcriptContent: string;
+  transcriptUrl?: string | null;
+}
+
+/**
+ * Format the transcript content into a more readable format with styling
+ */
+function formatTranscript(content: string): React.ReactNode[] {
+  if (!content.trim()) {
+    return [<p key="empty">No transcript content available.</p>];
+  }
+
+  // Split the transcript by lines
+  const lines = content.split("\n");
+
+  const elements: React.ReactNode[] = [];
+  let currentSpeaker: string | null = null;
+  let currentMessages: string[] = [];
+
+  // Process each line
+  lines.forEach((line) => {
+    line = line.trim();
+    if (!line) {
+      // Empty line, ignore
+      return;
+    }
+
+    // Check if this is a new speaker line
+    if (line.startsWith("User:") || line.startsWith("Assistant:")) {
+      // If we have accumulated messages for a previous speaker, add them
+      if (currentSpeaker && currentMessages.length > 0) {
+        elements.push(
+          <div
+            key={`message-${elements.length}`}
+            className={`mb-3 ${currentSpeaker === "User" ? "text-right" : ""}`}
+          >
+            <div
+              className={`inline-block px-4 py-2 rounded-lg ${
+                currentSpeaker === "User"
+                  ? "bg-blue-100 text-blue-800"
+                  : "bg-gray-100 text-gray-800"
+              }`}
+            >
+              {currentMessages.map((msg, i) => (
+                <p key={i}>{msg}</p>
+              ))}
+            </div>
+          </div>
+        );
+        currentMessages = [];
+      }
+
+      // Set the new current speaker
+      currentSpeaker = line.startsWith("User:") ? "User" : "Assistant";
+      // Add the content after "User:" or "Assistant:"
+      const messageContent = line.substring(line.indexOf(":") + 1).trim();
+      if (messageContent) {
+        currentMessages.push(messageContent);
+      }
+    } else if (currentSpeaker) {
+      // This is a continuation of the current speaker's message
+      currentMessages.push(line);
+    }
+  });
+
+  // Add any remaining messages
+  if (currentSpeaker && currentMessages.length > 0) {
+    elements.push(
+      <div
+        key={`message-${elements.length}`}
+        className={`mb-3 ${currentSpeaker === "User" ? "text-right" : ""}`}
+      >
+        <div
+          className={`inline-block px-4 py-2 rounded-lg ${
+            currentSpeaker === "User"
+              ? "bg-blue-100 text-blue-800"
+              : "bg-gray-100 text-gray-800"
+          }`}
+        >
+          {currentMessages.map((msg, i) => (
+            <p key={i}>{msg}</p>
+          ))}
+        </div>
+      </div>
+    );
+  }
+
+  return elements;
+}
+
+/**
+ * Component to display a chat transcript
+ */
+export default function TranscriptViewer({
+  transcriptContent,
+  transcriptUrl,
+}: TranscriptViewerProps) {
+  const [showTranscript, setShowTranscript] = useState(false);
+
+  return (
+    <div>
+      <div className="flex justify-between pt-2">
+        <span className="text-gray-600">Transcript:</span>
+        <div className="flex gap-2">
+          <button
+            onClick={() => setShowTranscript(!showTranscript)}
+            className="text-blue-500 hover:text-blue-700 underline"
+          >
+            {showTranscript ? "Hide Transcript" : "Show Transcript"}
+          </button>
+          {transcriptUrl && (
+            <a
+              href={transcriptUrl}
+              target="_blank"
+              rel="noopener noreferrer"
+              className="text-blue-500 hover:text-blue-700 underline"
+            >
+              View Source
+            </a>
+          )}
+        </div>
+      </div>
+
+      {/* Display transcript content if expanded */}
+      {showTranscript && (
+        <div className="mt-4 p-4 bg-gray-50 rounded-lg max-h-96 overflow-auto">
+          <div className="space-y-2">{formatTranscript(transcriptContent)}</div>
+        </div>
+      )}
+    </div>
+  );
+}

lib/types.ts

@@ -59,6 +59,7 @@ export interface ChatSession {
   tokensEur?: number;
   initialMsg?: string;
   fullTranscriptUrl?: string | null;
+    transcriptContent?: string | null;
 }
 
 export interface DayMetrics {

package-lock.json

@@ -49,6 +49,7 @@
         "prettier": "^3.5.3",
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         "tailwindcss": "^4.1.7",
+        "ts-node": "^10.9.2",
         "typescript": "^5.0.0"
       }
     },
@@ -88,6 +89,30 @@
         "node": ">=6.9.0"
       }
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+      "dev": true,
+      "license": "MIT",
+      "dependencies": {
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+      },
+      "engines": {
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+      }
+    },
+    "node_modules/@cspotcode/source-map-support/node_modules/@jridgewell/trace-mapping": {
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+      "resolved": "https://registry.npmjs.org/@jridgewell/trace-mapping/-/trace-mapping-0.3.9.tgz",
+      "integrity": "sha512-3Belt6tdc8bPgAtbcmdtNJlirVoTmEb5e2gC94PnkwEW9jI6CAHUeoG85tjWP5WquqfavoMtMwiG4P926ZKKuQ==",
+      "dev": true,
+      "license": "MIT",
+      "dependencies": {
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+        "@jridgewell/sourcemap-codec": "^1.4.10"
+      }
+    },
     "node_modules/@emnapi/core": {
       "version": "1.4.3",
       "resolved": "https://registry.npmjs.org/@emnapi/core/-/core-1.4.3.tgz",
@@ -1438,6 +1463,34 @@
         "tailwindcss": "4.1.7"
       }
     },
+    "node_modules/@tsconfig/node10": {
+      "version": "1.0.11",
+      "resolved": "https://registry.npmjs.org/@tsconfig/node10/-/node10-1.0.11.tgz",
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+      "dev": true,
+      "license": "MIT"
+    },
+    "node_modules/@tsconfig/node12": {
+      "version": "1.0.11",
+      "resolved": "https://registry.npmjs.org/@tsconfig/node12/-/node12-1.0.11.tgz",
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+      "dev": true,
+      "license": "MIT"
+    },
+    "node_modules/@tsconfig/node14": {
+      "version": "1.0.3",
+      "resolved": "https://registry.npmjs.org/@tsconfig/node14/-/node14-1.0.3.tgz",
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+      "dev": true,
+      "license": "MIT"
+    },
+    "node_modules/@tsconfig/node16": {
+      "version": "1.0.4",
+      "resolved": "https://registry.npmjs.org/@tsconfig/node16/-/node16-1.0.4.tgz",
+      "integrity": "sha512-vxhUy4J8lyeyinH7Azl1pdd43GJhZH/tP2weN8TntQblOY+A0XbT8DJk1/oCPuOOyg/Ja757rG0CgHcWC8OfMA==",
+      "dev": true,
+      "license": "MIT"
+    },
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@@ -2299,6 +2352,19 @@
         "acorn": "^6.0.0 || ^7.0.0 || ^8.0.0"
       }
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+    "node_modules/acorn-walk": {
+      "version": "8.3.4",
+      "resolved": "https://registry.npmjs.org/acorn-walk/-/acorn-walk-8.3.4.tgz",
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+      "license": "MIT",
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@@ -2332,6 +2398,13 @@
         "url": "https://github.com/chalk/ansi-styles?sponsor=1"
       }
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+    "node_modules/arg": {
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+      "dev": true,
+      "license": "MIT"
+    },
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@@ -2832,6 +2905,13 @@
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+    "node_modules/create-require": {
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+      "resolved": "https://registry.npmjs.org/create-require/-/create-require-1.1.1.tgz",
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+      "license": "MIT"
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     "node_modules/cross-spawn": {
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       "license": "MIT"
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+      "dev": true,
+      "license": "BSD-3-Clause",
+      "engines": {
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+      }
+    },
     "node_modules/dunder-proto": {
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@@ -5591,6 +5681,13 @@
         "@jridgewell/sourcemap-codec": "^1.5.0"
       }
     },
+    "node_modules/make-error": {
+      "version": "1.3.6",
+      "resolved": "https://registry.npmjs.org/make-error/-/make-error-1.3.6.tgz",
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+      "license": "ISC"
+    },
     "node_modules/math-intrinsics": {
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@@ -7185,6 +7282,50 @@
         "typescript": ">=4.8.4"
       }
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+    "node_modules/ts-node": {
+      "version": "10.9.2",
+      "resolved": "https://registry.npmjs.org/ts-node/-/ts-node-10.9.2.tgz",
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+      "dev": true,
+      "license": "MIT",
+      "dependencies": {
+        "@cspotcode/source-map-support": "^0.8.0",
+        "@tsconfig/node10": "^1.0.7",
+        "@tsconfig/node12": "^1.0.7",
+        "@tsconfig/node14": "^1.0.0",
+        "@tsconfig/node16": "^1.0.2",
+        "acorn": "^8.4.1",
+        "acorn-walk": "^8.1.1",
+        "arg": "^4.1.0",
+        "create-require": "^1.1.0",
+        "diff": "^4.0.1",
+        "make-error": "^1.1.1",
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+        "yn": "3.1.1"
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+      "bin": {
+        "ts-node": "dist/bin.js",
+        "ts-node-cwd": "dist/bin-cwd.js",
+        "ts-node-esm": "dist/bin-esm.js",
+        "ts-node-script": "dist/bin-script.js",
+        "ts-node-transpile-only": "dist/bin-transpile.js",
+        "ts-script": "dist/bin-script-deprecated.js"
+      },
+      "peerDependencies": {
+        "@swc/core": ">=1.2.50",
+        "@swc/wasm": ">=1.2.50",
+        "@types/node": "*",
+        "typescript": ">=2.7"
+      },
+      "peerDependenciesMeta": {
+        "@swc/core": {
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     "node_modules/tsconfig-paths": {
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@@ -7386,6 +7527,13 @@
         "uuid": "dist/bin/uuid"
       }
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+      "dev": true,
+      "license": "MIT"
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@@ -7516,6 +7664,16 @@
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       "license": "ISC"
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+    "node_modules/yn": {
+      "version": "3.1.1",
+      "resolved": "https://registry.npmjs.org/yn/-/yn-3.1.1.tgz",
+      "integrity": "sha512-Ux4ygGWsu2c7isFWe8Yu1YluJmqVhxqK2cLXNQA5AcC3QfbGNpM7fu0Y8b/z16pXLnFxZYvWhd3fhBY9DLmC6Q==",
+      "dev": true,
+      "license": "MIT",
+      "engines": {
+        "node": ">=6"
+      }
+    },
     "node_modules/yocto-queue": {
       "version": "0.1.0",
       "resolved": "https://registry.npmjs.org/yocto-queue/-/yocto-queue-0.1.0.tgz",

package.json

@@ -56,6 +56,7 @@
     "prettier": "^3.5.3",
     "prisma": "^6.8.2",
     "tailwindcss": "^4.1.7",
+    "ts-node": "^10.9.2",
     "typescript": "^5.0.0"
   }
 }

pages/api/admin/refresh-sessions.ts

@@ -11,6 +11,27 @@ interface SessionCreateData {
   [key: string]: unknown;
 }
 
+/**
+ * Fetches transcript content from a URL
+ * @param url The URL to fetch the transcript from
+ * @returns The transcript content or null if fetching fails
+ */
+async function fetchTranscriptContent(url: string): Promise<string | null> {
+    try {
+        const response = await fetch(url);
+        if (!response.ok) {
+            process.stderr.write(
+                `Error fetching transcript: ${response.statusText}\n`
+            );
+            return null;
+        }
+        return await response.text();
+    } catch (error) {
+        process.stderr.write(`Failed to fetch transcript: ${error}\n`);
+        return null;
+    }
+}
+
 export default async function handler(
   req: NextApiRequest,
   res: NextApiResponse
@@ -86,6 +107,14 @@ export default async function handler(
           ? session.endTime
           : new Date();
 
+        // Fetch transcript content if URL is available
+        let transcriptContent: string | null = null;
+        if (session.fullTranscriptUrl) {
+            transcriptContent = await fetchTranscriptContent(
+                session.fullTranscriptUrl
+            );
+        }
+
       // Only include fields that are properly typed for Prisma
       await prisma.session.create({
         data: {
@@ -107,6 +136,7 @@ export default async function handler(
               ? session.forwardedHr
               : null,
           fullTranscriptUrl: session.fullTranscriptUrl || null,
+              transcriptContent: transcriptContent, // Add the transcript content
           avgResponseTime:
             typeof session.avgResponseTime === "number"
               ? session.avgResponseTime

prisma/migrations/20250522030816_add_transcript_content/migration.sql

@@ -0,0 +1,2 @@
+-- AlterTable
+ALTER TABLE "Session" ADD COLUMN "transcriptContent" TEXT;

prisma/schema.prisma

@@ -47,6 +47,7 @@ model Session {
   escalated           Boolean?
   forwardedHr         Boolean?
   fullTranscriptUrl   String?
+  transcriptContent   String?  // Added to store the fetched transcript
   avgResponseTime     Float?
   tokens              Int?
   tokensEur           Float?

scripts/fetch_transcripts.ts

@@ -0,0 +1,87 @@
+import { PrismaClient } from "@prisma/client";
+
+const prisma = new PrismaClient();
+
+async function main() {
+    console.log("Starting to fetch missing transcripts...");
+
+    const sessionsToUpdate = await prisma.session.findMany({
+        where: {
+            AND: [
+                { fullTranscriptUrl: { not: null } },
+                { fullTranscriptUrl: { not: "" } }, // Ensure URL is not an empty string
+                { transcriptContent: null },
+            ],
+        },
+        select: {
+            id: true,
+            fullTranscriptUrl: true,
+        },
+    });
+
+    if (sessionsToUpdate.length === 0) {
+        console.log("No sessions found requiring transcript fetching.");
+        return;
+    }
+
+    console.log(`Found ${sessionsToUpdate.length} sessions to update.`);
+    let successCount = 0;
+    let errorCount = 0;
+
+    for (const session of sessionsToUpdate) {
+        if (!session.fullTranscriptUrl) {
+            // Should not happen due to query, but good for type safety
+            console.warn(`Session ${session.id} has no fullTranscriptUrl, skipping.`);
+            continue;
+        }
+
+        console.log(
+            `Fetching transcript for session ${session.id} from ${session.fullTranscriptUrl}...`
+        );
+        try {
+            const response = await fetch(session.fullTranscriptUrl);
+            if (!response.ok) {
+                console.error(
+                    `Failed to fetch transcript for session ${session.id}: ${response.status} ${response.statusText}`
+                );
+                const errorBody = await response.text();
+                console.error(`Error details: ${errorBody.substring(0, 500)}`); // Log first 500 chars of error
+                errorCount++;
+                continue;
+            }
+
+            const transcriptText = await response.text();
+
+            if (transcriptText.trim() === "") {
+                console.warn(
+                    `Fetched empty transcript for session ${session.id}. Storing as empty string.`
+                );
+            }
+
+            await prisma.session.update({
+                where: { id: session.id },
+                data: { transcriptContent: transcriptText },
+            });
+            console.log(
+                `Successfully fetched and stored transcript for session ${session.id}.`
+            );
+            successCount++;
+        } catch (error) {
+            console.error(`Error processing session ${session.id}:`, error);
+            errorCount++;
+        }
+    }
+
+    console.log("Transcript fetching complete.");
+    console.log(`Successfully updated: ${successCount} sessions.`);
+    console.log(`Failed to update: ${errorCount} sessions.`);
+}
+
+main()
+    .catch((e) => {
+        console.error("An error occurred during the script execution:", e);
+        process.exitCode = 1;
+    })
+    .finally(async () => {
+        await prisma.$disconnect();
+    });

tsconfig.json

@@ -25,6 +25,12 @@
     },
     "strictNullChecks": true
   },
-  "include": ["next-env.d.ts", "**/*.ts", "**/*.tsx", ".next/types/**/*.ts"],
+  "include": [
+    "next-env.d.ts",
+    "**/*.ts",
+    "**/*.tsx",
+    ".next/types/**/*.ts",
+    "components/SessionDetails.tsx.bak"
+  ],
   "exclude": ["node_modules"]
 }