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feat: Refactor sentiment handling and enhance processing logic for session data

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This commit is contained in:
Max Kowalski
2025-06-26 21:14:24 +02:00
parent 653d70022b
commit 8774a1f155
11 changed files with 195 additions and 280 deletions
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47
lib/csvFetcher.ts
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@ -35,10 +35,10 @@ interface SessionData {
startTime: Date;
endTime: Date | null;
ipAddress?: string;
country?: string | null; // Will store ISO 3166-1 alpha-2 country code or null/undefined
language?: string | null; // Will store ISO 639-1 language code or null/undefined
country?: string | null;
language?: string | null;
messagesSent: number;
sentiment: number | null;
sentiment?: string | null;
escalated: boolean;
forwardedHr: boolean;
fullTranscriptUrl?: string | null;
@ -142,45 +142,6 @@ function normalizeCategory(categoryStr?: string): string | null {
return normalized || null;
}
/**
* Converts sentiment string values to numeric scores
* @param sentimentStr The sentiment string from the CSV
* @returns A numeric score representing the sentiment
*/
function mapSentimentToScore(sentimentStr?: string): number | null {
if (!sentimentStr) return null;
// Convert to lowercase for case-insensitive matching
const sentiment = sentimentStr.toLowerCase();
// Map sentiment strings to numeric values on a scale from -1 to 2
const sentimentMap: Record<string, number> = {
happy: 1.0,
excited: 1.5,
positive: 0.8,
neutral: 0.0,
playful: 0.7,
negative: -0.8,
angry: -1.0,
sad: -0.7,
frustrated: -0.9,
positief: 0.8, // Dutch
neutraal: 0.0, // Dutch
negatief: -0.8, // Dutch
positivo: 0.8, // Spanish/Italian
neutro: 0.0, // Spanish/Italian
negativo: -0.8, // Spanish/Italian
yes: 0.5, // For any "yes" sentiment
no: -0.5, // For any "no" sentiment
};
return sentimentMap[sentiment] !== undefined
? sentimentMap[sentiment]
: isNaN(parseFloat(sentiment))
? null
: parseFloat(sentiment);
}
/**
* Checks if a string value should be considered as boolean true
* @param value The string value to check
@ -314,7 +275,7 @@ export async function fetchAndParseCsv(
country: getCountryCode(r.country),
language: getLanguageCode(r.language),
messagesSent: Number(r.messages_sent) || 0,
sentiment: mapSentimentToScore(r.sentiment),
sentiment: r.sentiment,
escalated: isTruthyValue(r.escalated),
forwardedHr: isTruthyValue(r.forwarded_hr),
fullTranscriptUrl: r.full_transcript_url,