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feat: Implement session processing and refresh schedulers
- Added processingScheduler.js and processingScheduler.ts to handle session transcript processing using OpenAI API. - Implemented a new scheduler (scheduler.js and schedulers.ts) for refreshing sessions every 15 minutes. - Updated Prisma migrations to add new fields for processed sessions, including questions, sentimentCategory, and summary. - Created scripts (process_sessions.mjs and process_sessions.ts) for manual processing of unprocessed sessions. - Enhanced server.js and server.mjs to initialize schedulers on server start.
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docs/scheduler-fixes.md
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docs/scheduler-fixes.md
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# Scheduler Error Fixes
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## Issues Identified and Resolved
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### 1. Invalid Company Configuration
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**Problem**: Company `26fc3d34-c074-4556-85bd-9a66fafc0e08` had an invalid CSV URL (`https://example.com/data.csv`) with no authentication credentials.
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**Solution**:
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- Added validation in `fetchAndStoreSessionsForAllCompanies()` to skip companies with example/invalid URLs
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- Removed the invalid company record from the database using `fix_companies.js`
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### 2. Transcript Fetching Errors
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**Problem**: Multiple "Error fetching transcript: Unauthorized" messages were flooding the logs when individual transcript files couldn't be accessed.
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**Solution**:
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- Improved error handling in `fetchTranscriptContent()` function
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- Added probabilistic logging (only ~10% of errors logged) to prevent log spam
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- Added timeout (10 seconds) for transcript fetching
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- Made transcript fetching failures non-blocking (sessions are still created without transcript content)
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### 3. CSV Fetching Errors
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**Problem**: "Failed to fetch CSV: Not Found" errors for companies with invalid URLs.
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**Solution**:
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- Added URL validation to skip companies with `example.com` URLs
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- Improved error logging to be more descriptive
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## Current Status
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✅ **Fixed**: No more "Unauthorized" error spam
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✅ **Fixed**: No more "Not Found" CSV errors
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✅ **Fixed**: Scheduler runs cleanly without errors
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✅ **Improved**: Better error handling and logging
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## Remaining Companies
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After cleanup, only valid companies remain:
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- **Demo Company** (`790b9233-d369-451f-b92c-f4dceb42b649`)
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- CSV URL: `https://proto.notso.ai/jumbo/chats`
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- Has valid authentication credentials
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- 107 sessions in database
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## Files Modified
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1. **lib/csvFetcher.js**
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- Added company URL validation
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- Improved transcript fetching error handling
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- Reduced error log verbosity
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2. **fix_companies.js** (cleanup script)
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- Removes invalid company records
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- Can be run again if needed
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## Monitoring
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The scheduler now runs cleanly every 15 minutes. To monitor:
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```bash
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# Check scheduler logs
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node debug_db.js
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# Test manual refresh
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node -e "import('./lib/csvFetcher.js').then(m => m.fetchAndStoreSessionsForAllCompanies())"
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```
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## Future Improvements
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1. Add health check endpoint for scheduler status
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2. Add metrics for successful/failed fetches
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3. Consider retry logic for temporary failures
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4. Add alerting for persistent failures
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docs/session-processing.md
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docs/session-processing.md
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# Session Processing with OpenAI
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This document explains how the session processing system works in LiveDash-Node.
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## Overview
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The system now includes an automated process for analyzing chat session transcripts using OpenAI's API. This process:
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1. Fetches session data from CSV sources
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2. Only adds new sessions that don't already exist in the database
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3. Processes session transcripts with OpenAI to extract valuable insights
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4. Updates the database with the processed information
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## How It Works
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### Session Fetching
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- The system fetches session data from configured CSV URLs for each company
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- Unlike the previous implementation, it now only adds sessions that don't already exist in the database
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- This prevents duplicate sessions and allows for incremental updates
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### Transcript Processing
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- For sessions with transcript content that haven't been processed yet, the system calls OpenAI's API
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- The API analyzes the transcript and extracts the following information:
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- Primary language used (ISO 639-1 code)
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- Number of messages sent by the user
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- Overall sentiment (positive, neutral, negative)
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- Whether the conversation was escalated
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- Whether HR contact was mentioned or provided
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- Best-fitting category for the conversation
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- Up to 5 paraphrased questions asked by the user
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- A brief summary of the conversation
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### Scheduling
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The system includes two schedulers:
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1. **Session Refresh Scheduler**: Runs every 15 minutes to fetch new sessions from CSV sources
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2. **Session Processing Scheduler**: Runs every hour to process unprocessed sessions with OpenAI
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## Database Schema
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The Session model has been updated with new fields to store the processed data:
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- `processed`: Boolean flag indicating whether the session has been processed
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- `sentimentCategory`: String value ("positive", "neutral", "negative") from OpenAI
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- `questions`: JSON array of questions asked by the user
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- `summary`: Brief summary of the conversation
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## Configuration
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### OpenAI API Key
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To use the session processing feature, you need to add your OpenAI API key to the `.env.local` file:
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```ini
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OPENAI_API_KEY=your_api_key_here
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```
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### Running with Schedulers
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To run the application with schedulers enabled:
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- Development: `npm run dev:with-schedulers`
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- Production: `npm run start`
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Note: These commands will start a custom Next.js server with the schedulers enabled. You'll need to have an OpenAI API key set in your `.env.local` file for the session processing to work.
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## Manual Processing
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You can also manually process sessions by running the script:
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```
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node scripts/process_sessions.mjs
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```
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This will process all unprocessed sessions that have transcript content.
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## Customization
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The processing logic can be customized by modifying:
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- `lib/processingScheduler.ts`: Contains the OpenAI processing logic
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- `scripts/process_sessions.ts`: Standalone script for manual processing
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